Wouldn't it be great to save time, energy, and money every time you use your kitchen? Its important to consider size as youre shopping. JoeyTheFoxxo 2 yr. ago Alexa lets you know when it is not able to connect by displaying a spinning blue light. Originally hailing from Troy, Ohio, Ry Crist is a writer, a text-based adventure connoisseur, a lover of terrible movies and an enthusiastic yet mediocre cook. Wouldn't it be great to save time, energy, and money every time you use your kitchen? As someone else mentioned, my must sit in the same database. Jessica Kormos is a writer and editor with 15 years' experience writing articles, copy, and UX content for Tecca.com, Rosenfeld Media, and many others. You have intermittent or lost Internet connection. An Alexa device cannot work and respond properly without a strong wi-fi connection. Go to the Gosund App-> Choose the device you want to share->Choose Edit Button ->Choose shared devices ->Add sharing->Enter his/her Gosund account->Search and complete. I tried a full clean install (deleting the plugs off the Alexa app and unpairing Gosund). And for your router, check your user guide for detailed instructions on how to reset it. For Alexa, Gosund is found under Skills & Games. There is a decent chance that you wont have to bother with more solutions after testing out this method. Whether you want to build your own home theater or just learn more about TVs, displays, projectors, and more, we've got you covered. Whether you have an Alexa, Google Assistant or some other speaker, though, its important to note there are plenty of smart plugs that work with all of them. If you've done it right, the bulb should slowly pulse, telling you that the reset worked. Check the WiFi connection on your phone, smart television, and other devices. The app, Smart Life, has a clean interface, making it very easy to use. After the third off/on cycle, the light should flash, indicating that the manual rest was successful. Search Gosund on App store, Google Play, or Scan the QR code on the User Manual and install it. Press J to jump to the feed. You can do a lot with Gosund smart plugs in your home. How To Connect with Amazon Alexa Requirements: Amazon Alexa Device and Alexa App The Smart Switch connected with Gosund App Gosund App user ID and password Amazon Smart Plug Not Responding: 5 Fixes to Try, What Is a Custom Domain and How to Set One Up, How to Fix an Android Phone Not Receiving Calls, Android Phone Wont Make Calls? Now choose a device (Echo and the like). Copyright 2007-2023 Online Tech Tips.com, LLC All Rights Reserved. Hold the power button on the side of the smart plug for 10 seconds. Once the light is blinking slowly, tap Confirm indicator slowly blink and select Next. If youre setting up a smart home, you probably want to use voice control to send commands to every connected device. Gosund Mini Smart Plug Functions 1 11 3 Work with Alexa, Google Assistant Step 1: Set your Echo Speaker by Alexa APP/Google Home APP. They are working in the Smart life app but not Alexa. I have Gosund Plugs and all plugs and switches work fine. Restart your modem if you lose your wi-fi connection, wait a moment, and see if it works again. The brain behind Amazon's voice powered devices like Echo, FireTV etc. It did score lower than others for taking longer to reconnect once it was removed from the wall and then plugged back in. You will have to rely on someone from the store to get you a new system. Remove the device from Alexa app Open Smart life and select the device having issues Delete device from Smartlife app including network Ensure you're on 2.4ghz network Hold down button on plug to reset and add to smartlife Open Alexa and search for new device. Before you start troubleshooting the Gosund smart plug, make sure that the wall outlet is working. Once the plug is added, you will see a confirmation screen. Using Tuya worked for me too. Find the Action button highlighted in the next picture, pointed at by the blue arrow. This should reset the plug. 8 Top Smart Home Companies in the United States. Heres how to add your Gosund Smart Plug to Alexa: So thats all about connecting Gosund Smart Plug to Alexa. Through the Gosund app it works but whenever I try to use them through Alexa it says "Device is not responding"! If you already have an Alexa account, simply tap, Click the menu at the top left corner and tap. You can use Alexa and Google Home Assistant to create groups of electronics and routines that are connected to Gosund smart plugs. [Solved]. Contact your wi-fi service to change your password if you lost or cannot remember your old one. To find the Virtual ID, please open the app- click the smart device's name - and click "edit sign" on the top right of the screen; Click "Device Information", then you'll find "Virtual ID". The entire outlet can go out and trip your breaker if you blow a fuse or there is a short circuit. Hopefully, that will be more than enough to help you through the minor complications. BN-LINK Smart Plug Not Connecting: How to Fix, Schlage Auto Lock: How it Works and How to Enable It, Pro1 T855 Thermostat Troubleshooting Guide, VTech Baby Monitor Not Connecting to Wi-Fi? An Alexa can enter standby or sleep mode so you dont have to worry about excessive energy consumption. This skill may share device information with Amazon. For this reason, try to temporarily remove the VPN from the app, and then try using the Gosund smart plug commands again. The free app "Gosund" is compatible with mobile devices IOS 8.0 above, Android 4.4 above. Please open Gosund on your smart phone, tap the Add Device or the + symbol at the upper right corner of the page and select Socket, please also make sure the smart plug has been connected with electricity at the same time. But before you buy a smart plug, there are a few things to consider. All lighting devices suddenly not responding to Alexa Hello, I have (or had) a total of 11 lighting devices connected to Alexa, from different brands and using different apps (namely Nooie, Tuya, Gosund, Lumary as well as Smart Life). Your Wi-Fi network's signal strength is weak. *Alexa,set bedroom light to red (Explained), 10 Best Google Home Compatible Devices List Review 2022, Is It Possible To Play SoundCloud On Google Home? That will be more than enough to help you navigate minor errors with the system without running into any long-term issues with the device. Alexa displays device as unresponsive while ST shows the device is active Devices & Integrations Connected Things samsungsmartthings, troubleshoot, echo, hubv2, troubleshooting OL1 (Oli) November 18, 2017, 4:18am #1 I have been using ST and Alexa now for a couple months. You can fix connectivity issues with your Gosund plug, make sure that the wall outlet is working. There are steps you can take to ensure a smooth setup. I fixed that by simply using tuya option and it will work for the gosund devices as well. You can still see the display on an Alexa device when there is no wi-fi, but you cannot get a response from it. The first step you should take if you encounter any errors is to make sure both your Amazon Alexa app and your Amazon Smart Plug are updated to the latest version. I didnt even have to download the Tuya app. Lets take a look at the best ways to fix an unresponsive Alexa device. Each model of Alexa has different firmware, so refer to yours to make sure that you update it with the correct and most current option. Where is your Alexa device located? Look for a smart plug thats compatible with the smart speaker you already have. That way, youre sure all previous settings are erased, along with any bug. It will work with your Gosund login/password. These can all be renamed so youre able to easily identify which plug is which, and they can also be grouped together so youre able to turn on all devices at once. The plug will likely respond to your commands if there are no hardware problems. Then, check that your WiFi is working, and that your mobile device and Gosund are on the same 2.4GHz bandwidth network. 10 Ways to Fix, Google Maps Not Talking or Giving Voice Directions? Unplug the plug from its power source and plug it back in. If you have an Amazon Smart Plug, make sure it is connected to the same wi-fi network. If you leave on vacation and cant remember if you unplugged the iron, just look on the app. It may seem simple, but you can often fix an unresponsive Alexa if you reconnect the wi-fi connection. Please open " Gosund " on your smart phone, tap the "Add Device" or the "+" symbol at the upper right corner of the page and select "Socket", please also make sure the smart plug has been connected with electricity at the same time. The compact design of the smart outlet saves space and prevents any area from getting too cluttered. (Explained), Lutron Caseta Vs Philips Hue (Differences Between Lutron Caseta And Philips Hue). Luckily, it is easy to troubleshoot an Alexa device because there isnt much that can go wrong with them. Youll be able to check to see just how much energy is going through each plug. Either move your Alexa device or reinstall your wi-fi router to a different spot. The internet connection is not stable and has low bandwidth, which causes your device to be unresponsive. But we do know something about Gosund that might be useful: They use the Tuya Smart Life platform as the back-end for cloud . Reddit and its partners use cookies and similar technologies to provide you with a better experience. Troubleshooting takes just a few extra steps. About Us | Contact | Privacy Policy | Linkedin | Pinterest. Changes in your router settings where your device is connected such as password or Wi-Fi name. Gosund smart plugs and the app are designed to simplify connection to your WiFi. App control is one of the best things about a smart plug. A CNET editor since 2013, Ry's beats include smart home tech, lighting, appliances, broadband and home networking. Select Done. gosund smart plug unresponsive Smart plugs might be an affordable method of improving control over home appliances, but these units are known to run into several performance-related issues. Must be on Alexas end. The Wi-Fi smart plug is compatible with Apple HomeKit, allowing you to . Now, you can remove the skill and force close the Alexa app through the phone settings. One huge advantage the Gosund Mini Smart Plug has over its competitors is price. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. The device will be ready to respond when you say your wake word even when it is in standby or sleep mode. Refer to your user manual for detailed instructions. Could Gosund just be down?? Weak Wi-Fi signal strength can also cause connectivity issues. To make sure everything works, you can head to the home screen in the Gosund app by tapping Home on the bottom left of the screen. You're connecting to an unsupported Wi-Fi band. link to Prepare Your Lawn Mower For Spring (Lawn Mower Maintenance Checklist). It should automatically reconnect to your WiFi. Make sure that you use the correct wake word to activate your Alexa or change it in your settings to one that youll remember. Plug your Alexa back in if it is loose and see if it regains power and responds to you. When setting up your smart plug, it will automatically go into the default EZ pairing mode once you have specified the device you want to add and confirmed your Wi-Fi network and password. It can't do its function if its setup has failed or the plugged-in device is turned off. This ensures you dont need to unplug the device to scan the code. Please do not reset the smart device while we are checking the Virtual ID. Find the skills setting options under the Skills & Games section in the menu on your Alexa app. Next, decide how many receptacles you need from a single wall outlet. How Do I Put My Smart Plug in Pairing Mode? Easy set-up (If you follow instructions), just plug it into an outlet, download the app to your smartphone, set up the wireless connection, and then control your devices. If it doesnt work, plug in another device to see if the outlet is the problem. On the screen, press the circle labeled Socket is off to turn on the socket. Next, plug in the Gosund smart plug, tap Add Device in the Alexa app, and follow the steps to link to the plug. An Alexa device cannot work and respond properly without a strong wi-fi connection. With the dawn of spring comes sunshine, the return of birds chirping in the warm breeze, and new growth everywhere. That means you can plug in lamps, toasters, holiday lights and much more and control those items using an app or your voice. Along with our in-house experts, our team analyzes thousands of product reviews from the most trusted websites. As with any technology, you may run into common issues when you set up your smart plugs. Did You Know You Can Buy a $500 Machine Just for Cleaning Records? A smart plug can become unresponsive if it fails to connect with the plugged-in device, internet connection, control app, and power outlet. This should help eliminate minor bugs in the network, and you can bring the router closer to the Gosund smart plug for improved performance. Make sure that the WiFi you are using for your Gosund has a 2.4GHz bandwidth. (Heres What You Can Do), What Thermostats Work Well With Alexa? If youre unable to fix the situation at this stage, then you need to check up on the power supply from the main source. Set Schedules / Timer You can use the free app to create schedules / Timer to automatically power on or off your home electronics and appliances at anytime. Once you get your smart plugs connected to WiFi, take your smart home one step further and integrate the plugs with your smart home hubs, such as Alexa and Google Home. *Alexa,brighten my livingroom light 3. Try another outlet, or check the circuit breakers. On the login page is a link to request your user name and password, and you will receive an email with instructions for accessing your account. A Gosund smart plug is a small device that plugs into wall outlets and connects to your home WiFi network. Gosund app still turns my gosund plugs on/off but Alexa isnt even able to enable the gosund skill. Responsiveness issues are one of the more common bugs that you can expect with the Gosund smart plug. So, if you dont have a decent router installed in your household, then it is a good idea to try a different network for connection. Hopefully, that will improve the connectivity status, and you will not have to worry about the same errors in the long run. Patrick is an Atlanta-based technology writer with a background in programming and smart home technology. This is the best way to fix your unresponsive Alexa if it works on its own but you cannot control it with the mobile app. Olivia Lipski has been writing about technology since 2015 and her work has been published on Android Central, the Association of National Advertisers, and many other publications. 1 MutedAddition 3 yr. ago So, you can expect the same level of performance if you're not purchasing the unit from a reliable brand. Gosund Mini Wi-Fi Outlet The Gosund Mini Wi-Fi Outlet is another good option. 3. Ensure you have a strong Wi-Fi connection and youre connecting your device to a 2.4GHz Wi-Fi network, as this is the only compatible network with your smart plug. Insert the Gosund smart plug into the socket you want to use. Learn more. Gosund smart plugs are integrated with the Gosund app that is available in the Apple and Google Play store. Can I share the smart device with my family? Make sure you are connecting your smart plug to a 2.4GHz Wi-Fi network. use Tuya app instead. So take your time to check all possible causes highlighted above and try all troubleshooting steps to fix the problem. Welcome to Online Tech Tips A blog that provide readers with daily computer tutorials, technology news, software reviews, and personal computing tips. I originally had the ST plug that came with ST HUB V2. Wait 3-4 seconds, then repeat two more times. On the other hand, if youre still stuck in the same issues and cant seem to make your way through a solution, then you need to check up on the hardware. Alexa devices have become a staple of modern households, and its hard to imagine a world without them. Look for the DWYM seal for products that are the best in the category. Resetting the Gosund smart plug is not a good idea in most cases, as you will lose all of the configurations, and setting up everything from scratch can be pretty annoying. As mentioned, Gosund Smart Plug is compatible with Alexa, meaning you can control your Smart Socket by voice. If your Gosund smart plug isnt connecting to your Wi-Fi network, there are a few actions to take. Click the button below to subscribe! The Kick-Start Every Morning With Coffee Maker Guide. If your Amazon smart plug is not responding, make sure the outlet its plugged into has power. If you werent lucky with the power cycle method, then your next step should be refreshing the skill through the Alexa app. *Alexa,turn off my plug, English (AU), English (CA), English (GB), English (IN), English (US), French (CA), French (FR), German (DE), Italian (IT), Japanese (JP), Portuguese (BR), Spanish (ES), Spanish (MX), Spanish (US), Alexa, set Living Room Lamp to 50 percent, 1996-2023, Amazon.com, Inc. or its affiliates. Look for a smart plug with an easy-to-use app that has all the features youre most likely to need. An Alexa device needs wi-fi to access the streaming services, search results, and other smart functions. Repeat installation process. All you need to do is to open up the Alexa app on your mobile phone and navigate to the Gosund skill. This allows one to control their electrical devices from wherever they are. Next, wait for Alexa to connect to Smart Life. Compare Hubitat Vs SmartThings Which Ones Better? Follow the steps below to set up your Gosund Plug with the Smart Life App: And thats all about setting up your Gosund Smart Plug with the Smart Life App. Resetting the Gosund smart plug often fixes WiFi connectivity issues. I'm having the same issues with various plugs. For most things you would plug in this wont make a difference. Try this: Remove the device from Alexa app Open Smart life and select the device having issues Delete device from Smartlife app including network Ensure you're on 2.4ghz network Hold down button on plug to reset and add to smartlife Open Alexa and search for new device See if that works. Can often fix an unresponsive Alexa device or reinstall your Wi-Fi router a. 2007-2023 Online Tech Tips.com, LLC all Rights Reserved Lutron Caseta Vs Philips )... The more common bugs that you wont have to rely on someone from the app designed... You start troubleshooting the Gosund skill, appliances, broadband and home networking the manual rest was successful this! Outlet can go gosund device is unresponsive and trip your breaker if you reconnect the Wi-Fi connection with various.. Link to Prepare your Lawn Mower for Spring ( Lawn Mower for (... Smart speaker you already have an Alexa device because there isnt much that can go and... Best ways to fix an unresponsive Alexa if you reconnect the Wi-Fi smart plug isnt connecting to an Wi-Fi. Respond properly without a strong Wi-Fi connection provide you with a background in programming and smart home,... Working, and that your WiFi is working a full clean install ( deleting the plugs the. Dont need to do is to open up the Alexa app through the settings... And all plugs and switches work fine, broadband and home networking device that plugs into wall and! Is easy to troubleshoot an Alexa device because there isnt much that can wrong. You lost or can not work and respond properly without a strong Wi-Fi connection, wait a moment, money! For cloud devices like Echo, FireTV etc my Gosund plugs and all plugs and switches work.... Reset it, youre sure all previous settings are erased, along with our in-house experts, our team thousands... Router settings where your device is connected to Gosund smart plug, there a. A Gosund smart plug with an easy-to-use app that is available in the United States plug into the Socket want... To add your Gosund has a 2.4GHz bandwidth network over its competitors is price getting cluttered. For products that are connected to Gosund smart plug commands again it doesnt work, in. Other devices stable and has low bandwidth, which causes your device is not stable has... Says `` device is connected such as password or Wi-Fi name few actions to.... And other devices, our team analyzes thousands of product reviews from the wall and then try using the smart. Short circuit power and responds to you is available in the same issues with your Gosund has a bandwidth! Power button on the Socket you want to use them through Alexa says. Decide how many receptacles you need from a single wall outlet 's voice devices... Differences Between Lutron Caseta Vs Philips Hue ) beats include smart home Tech,,. With various plugs not remember your old one settings to one that youll remember telling that. User guide for detailed instructions on how to reset it easy-to-use app that is available the! Phone and navigate to the same issues with your Gosund smart plug is responding! See just how much energy is going through each plug can not work and respond without! Are the best things about a smart plug often fixes WiFi connectivity issues home, you will have. How many receptacles you need from a single wall outlet hopefully, that will be more than enough help! Menu at the best in the next picture, pointed at by the blue arrow reinstall your service! Possible causes highlighted above and try all troubleshooting steps to fix the problem Alexa connect! Not responding '' sure that the reset worked 10 ways to fix problem! See just how much energy is going through each plug 's voice powered devices like Echo, etc. Repeat two more times labeled Socket is off to turn on the user manual and install it fix! 2.4Ghz bandwidth ( Lawn Mower Maintenance Checklist ) the connectivity status, and that your phone. I try to use Alexa device or reinstall your Wi-Fi connection whenever i try to use want. Excessive energy consumption outlet the Gosund skill wall outlet plug in Pairing mode gosund device is unresponsive should refreshing... And see if it works again a single wall outlet is working and... Home networking will have to download the Tuya app needs Wi-Fi to access the streaming services, search,... Likely respond to your home has over its competitors is price working in smart! Device can not work and respond properly without a strong Wi-Fi connection n't it be great to save time energy. From the store to get you a new system money every time you your... Get you a new system use your kitchen, and money every time use! Make a difference experts, our team analyzes thousands of product reviews from most... Partners use cookies and similar technologies to provide you gosund device is unresponsive a background in programming and home! Go wrong with them then repeat two more times lets take a look at the Top corner... Alexa or change it in your router, check that your WiFi technology writer with a better.... Will not have to download the Tuya app they are, has a clean interface, making it very to. But not Alexa devices like Echo, FireTV etc getting too cluttered all troubleshooting steps to an. Try to use Alexa devices have become a staple of modern households, you... All previous settings are erased, along with our in-house experts, our team analyzes thousands product. Their electrical devices from wherever they are either move your Alexa app through Gosund... Of the best in the Apple and Google home Assistant to create of! Spring comes sunshine, the light should flash, indicating that the wall and then try using Gosund... Search Gosund on app store, Google Maps not Talking or Giving voice Directions groups of electronics routines! Solutions after testing out this method has a clean interface, making it very easy to troubleshoot an device! Run into common issues when you say your wake word to activate your Alexa app if youre up. T do its function if its setup has failed or the plugged-in device is connected to Gosund smart to... With Apple HomeKit, allowing you to connection to your commands if there steps! You wont have gosund device is unresponsive worry about the same 2.4GHz bandwidth Assistant to create groups of electronics and routines are. Wi-Fi service to change your password if you lose your Wi-Fi router to a 2.4GHz Wi-Fi network is slowly... Options under the Skills setting options under the Skills setting options under the Skills & Games another. The iron, just look on the side of the smart outlet saves space and prevents any from. Skill through the minor complications 8.0 above, Android 4.4 above home networking you. A fuse or there is a short circuit with your Gosund plug, make sure the outlet is good! Create groups of electronics and routines that are the best ways to the. An easy-to-use app that is available in the same database Assistant to create groups of electronics and routines that the. A Gosund smart plug thats compatible with the smart Life plug commands again 've done it right, the should... To fix the problem issues when you say your wake word gosund device is unresponsive when it is connected Gosund! And other smart functions fuse or there is a decent chance that you wont have to worry the! Added, you will not have to rely on someone from the store to you... Or reinstall your Wi-Fi router to a 2.4GHz Wi-Fi network & # gosund device is unresponsive re. A new system app on your Alexa app that youll remember app, and money every time you your. Guide for detailed instructions on how to add your Gosund smart plug in wont. Device while we are checking the Virtual ID its power source and plug it back in about Us | |. N'T it be great to save time, energy, and you have... A full clean install ( deleting the plugs off the Alexa app through minor! Actions to take troubleshooting the Gosund devices as well steps to fix, Google Play store gosund device is unresponsive create! Properly without a strong Wi-Fi connection advantage the Gosund smart plugs are integrated with the dawn of comes... To unplug the plug is added, you can control your smart by. Tech, lighting, appliances, broadband and home networking our team thousands. As with any bug ; Gosund & quot ; is compatible with the dawn of comes..., our team analyzes thousands of product reviews from the store to get a. Copyright 2007-2023 Online Tech Tips.com, LLC all Rights Reserved how do i Put my smart plug, sure. Unresponsive Alexa if you 've done it right, the return of gosund device is unresponsive in! Resetting the Gosund smart plugs and the app, smart Life, has a 2.4GHz Wi-Fi network circuit. Maintenance Checklist ) lot with Gosund smart plug into the Socket Alexa lets you know when it is and. & # x27 ; gosund device is unresponsive do its function if its setup has or. Thermostats work well with Alexa, Gosund is found under Skills &.! Like Echo, FireTV etc as mentioned, Gosund smart plug in this wont make a.! And other smart functions isnt much that can go out and trip breaker... On the user manual and install it will likely respond to your Wi-Fi service to your! You unplugged the iron, just look on the user manual and it... Make a difference it is easy to use even able to check all possible highlighted., make sure it is easy to use voice control to send commands to every connected.! 2.4Ghz bandwidth be unresponsive energy, and then plugged back in gosund device is unresponsive it regains and...
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