Tried the Reset Password utility in the Recovery Assistant. which suggested the reason for a similar issue being the failure to erase the HD - Data volume, and advises to open Disk Utility and erase the old data volume from there. . I definitely turned it off (and no one else has access to my Mac). Ive tried unlocking and mounting via terminal, I've also tried what they suggest here: Unlock or decrypt an encrypted APFS boot drive from the command line | Der Flounder. Note: The arguments for UUID and recoveryKey refer to the Logical Volume ID obtained in the previous step and the Recovery Key for the encrypted disk, respectively. Looking for the best payroll software for your small business? I typically get a spinner that never stops after entering my password or (the always helpful) "Verification Failed. 4. We've tried over 50 iterations. diskutil corestorage revert UUID -passphrase recoveryKey. Asks me either the recovery key (which currently I'm unable to locate) or send a code to trusted device which I DO have access to! If you have more than one account, try them all. Learn more about Stack Overflow the company, and our products. Restart your computer to try again" Then the only options are previous/restart. Apple disclaims any and all liability for the acts, only. any proposed solutions on the community forums. If you still can't log into your Mac or reset the password, carry on with the other solutions below. Depending on how your Mac is configured, your Mac will present you with one of the following password-reset options. Then it goes though the process that culminates in the supplied iCloud account cannot unlock this volume. Apr 18, 2020 12:36 PM in response to BDAqua, Apr 18, 2020 1:35 PM in response to Omarmalawadi. > Otherwise, continue with the steps below. Many Thanks in advance. iCloud unlock with new Apple ID's password, Unable to verify account name or password despite using correct details, iCloud won't let me in using a third party app. Monday to Sunday: 8:00am - 9:00pm. The same pop-up could also appear when trying to enter macOS Recovery Mode after restarting toa folder with a question mark, resulting from a stalled macOS update. If I try and mount it from Disk Utility it asks me for the password to unlock it, I tried the password that it was when FileVault was turned on, but the password box just shakes, indicating that the password is wrong. By following any of the three methods below, armed with the all-powerful recovery key, you will be able to access your secured data if you (or someone youre providing support for) are unable to authenticate. If none of the above solutions is successful, you can erase your Mac, which will also delete everything on your hard drive. Enter what's required to create a new password. The password is failing. ask a new question. An unknown error occurred." If it was part of the High Sierra installation, then probably. You can also use the command: Here, we'll walk you through the solutions to the error and help you unlock your Mac. What on earth is going on!?? Step 1: Launch iPhone Unlocker. Still having no luck? To start the conversation again, simply 1-800-MY-APPLE, or, Sales and So I turned my Mac on and the password won't work, I'm 100% sure the password is correct but it just won't work. macOS High Sierra (10.13.2), captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of mark symbol when It ask for your password? If you're required to enter your Apple ID and password, type in the information. Unknown error has occured" keeps coming out. on macOS Recovery, move on with Fix 5. 1. Do you recall if FileVault was enabled prior to this issue? Now let's say you need to use the volume again to save some new work, you have to mount it. However, following the steps in the above post, I cannot see the unlinked old partition in the Disk Utility, only a single HD - Data volume (with the greyed out -) as below. Nov 11, 2021 11:46 AM in response to sokhorncam. I would like to see a picture of this request. After entering it, if successful, the startup disk will be mounted in the Terminal session. Advertisementsif(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'techgamin_com-leader-3','ezslot_7',179,'0','0'])};__ez_fad_position('div-gpt-ad-techgamin_com-leader-3-0');Read Also: Is 256GB enough for music? I obviously cannot do this because I cannot enter the machine.) The open-source game engine youve been waiting for: Godot (Ep. It rejects incorrect passwords, so I know it actually connects when the Wifi credentials are entered correctly. 6. A few lines below this value, youll find the UUID. rev2023.3.1.43269. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of Organize a number of different applicants using an ATS to cut down on the amount of unnecessary time spent finding the right candidate. I've tried just about everything I can think of to fix it but nothing works. I am looking at buying a second hand Macbook Pro ( 2014 ) and the seller tells me that it is icloud locked and he is unable to remove the lock for me. Managed services providers often prioritize properly configuring and implementing client network switches and firewalls. Step 2: After installing it, you may not open the desktop icon by double-clicking on it. Press question mark to learn the rest of the keyboard shortcuts. Fix 4: Use the Reset Password Assistant, Use iBoysoft Data Recovery in Recovery Mode. In the text box, enter the entire. Scoured Google/forums/threads and tried all the officially and unofficially recommended methods to reset passwords. But none worked. only. If you're unable to remember the password to unlock your Mac and your Apple ID isn't working as expected you can see what steps to take next here: If you forgot your Mac login password, Supplied icloud account was unable to unlock this volume, User profile for user: While resetting the login password works for some users, others like you may be stuck at the error saying "The supplied iCloud account was unable to unlock this volume." Apple is a trademark of Apple Inc., registered in the US and other countries. Click Utilities > Terminal on the menu bar. This indicates that Find my iPhone and Activation Lock are enabled on the device. Method 1: Re-sign in Your Apple ID on iCloud Method 2: Make Sure That You Have a Good Wi-Fi Network Method 3: Reset Network Settings to Fix "Apple ID Verification Failed" Method 4: Update iOS System Method 5: Turn Off "iCloud Backup" Option Method 6: Fix Verification Failed Error with iOS System Recovery JavaScript is disabled. Apr 17, 2020 9:45 AM in response to Omarmalawadi. For managed services providers, deploying new PCs and performing desktop and laptop migrations are common but perilous tasks. On some volumes you have to use the "mountDisk" instead of "mount" command. Any attempt has been unsuccessful. When asked to select an admin user and enter its password, click the "Recovery Assistant" menu in the menu bar and select "Erase Mac.". Check key caps! iCloud was Unable to Unlock this Volume My password all of a sudden doesn't work on my macbook pro. Refunds. Click Unlock Now and continue. You may opt to transfer the data to other media by using the Cp/Scp/Ditto/Dd commands, or you can decrypt the volume by entering the following command, making it accessible to any user account or after you reset the users password through standard means. If the correct password is entered, you will return to the command prompt. Advertisementsif(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[320,50],'techgamin_com-box-3','ezslot_2',163,'0','0'])};__ez_fad_position('div-gpt-ad-techgamin_com-box-3-0');Are you worried your mac has reached a point of no return because you tried resetting the password to your mac but surprisingly got an error message saying the supplied iCloud was unable to unlock this volume? A few lines below this value, youll find the UUID. We understand you have some questions about unlocking your Mac. Turn it back on and quickly hold down Command and R keys at the same time for 10 seconds. What volume are you trying to unlock? I cant update software or download anything until I do but it doesnt work. Copy this string for use in the next step. The machine seemingly can't connect to the internet to reset the password via Apple ID even though I have verified it is connected to Wifi. The installation stalled and after rebooting the trouble began. The Mac does not start. 2. The password just stopped working one day, iCloud password reset does not work, it errors and says "The supplied iCloud account was unable to unlock this volume." It is OS X El Captain comments sorted by Best Top New Controversial Q&A Add a Comment TechRepublic Premium content helps you solve your toughest IT issues and jump-start your career or next project. call Login to my apple ID/icloud from either web or my MBA, I get a message saying I need to unlock my account, Visit iforgot.apple.com to reset password/unlock account. With the UUID, enter the following command to unlock the disk. Fix 6: Restore from Time Machine 7. Ive tried unlocking/mounting via Disk Utility, If I boot into recovery mode, open Disk Utility and click info for Macintosh HD under File System it says "APFS (Encrypted)" - But again FiltVault should be turned off! 6. Why are non-Western countries siding with China in the UN? icon to be prompted with performing a reset by using your Recovery Key. Apples FileVault 2 encryption program is highly recommended as a best practice for protecting data, especially mobile users confidential data. provided; every potential issue may involve several factors not detailed in the conversations 1-800-MY-APPLE, or, Sales and Open the tool from your computer and choose "Wipe Passcode." After that, click Start button. We may be compensated by vendors who appear on this page through methods such as affiliate links or sponsored partnerships. No. Big Sur Upgrade not Enough Free Space = Serious Issue & Possible Data Loss! only. ask a new question. Omarmalawadi. Choose Password & Security. With the UUID, enter the following command to unlock the disk. Can I use a vintage derailleur adapter claw on a modern derailleur. If you still need help, please contact Apple Support. Release the keys when you see the Apple logo. I followed the procedure given in these forums, going into Recovery mode, selecting Disk Utility, and the Macintosh HD volume, and then selecting the "Erase Volume Group" option. A forum where Apple customers help each other with their products. I tried doing it in recovery, it said This supplied iCloud account was unable to unlock this volume. This will make it accessible to any user account or after you reset the users password through standard means. Guide to the error reading "The supplied iCloud account was unable to unlock this volume.": 1. Looks like no ones replied in a while. The Supplied Icloud Account Was Unable To Unlock This Volume - Kamis pagi lalu saya menekan keyboard untuk membangunkan Mac saya dan tidak ada yang terjadi. 1-800-MY-APPLE, or, Use FileVault to encrypt the startup disk on your Mac, Sales and Did you create a password hint when you set up your Mac password? Password is the last iteration in my passbook, so it should be correct. So far, no method of resetting the password has been successful: Quick summary: I tried to install Big Sur on a Macbook Pro (Retina, 13-inch, Mid 2014) but this failed and now I can't access it anymore. I just cancelled and the reparation cancelled. Then it goes though the process that culminates in " the supplied iCloud account cannot unlock this volume" It is an endless circle. Since the error may occur in different scenarios, a solution may solve the problem for one but not the others. provided; every potential issue may involve several factors not detailed in the conversations I found this not to be the case. I called Apple Support and we did several reset but no success. Whether you are a Microsoft Excel beginner or an advanced user, you'll benefit from these step-by-step tutorials. During the startup into recovery, are you given an opportunity to enter your Apple ID, or prompted for a two-factor authentication passcode? The 'Macintosh HD' Startup Disk is encrypted in the Recovery Assistant. Apple may provide or recommend responses as a possible solution based on the information When I click 'Forgot Apple ID or password? Hello, For a better experience, please enable JavaScript in your browser before proceeding. My password all of a sudden doesn't work on my macbook pro. This site contains user submitted content, comments and opinions and is for informational purposes Torsion-free virtually free-by-cyclic groups. Keep in mind - Apple is trained to be suspicious of requests to unlock an account from a different country since you've enabled enhances security of two step authentication on your account. Select Password in the Sign-In and Security section. Are you able to start your Mac start up to your desktop, or only to the recovery partition? The Supplied iCloud Account Was Unable To Unlock This Version "If you can't log in to your computer because you forgot your password, you can reset it now". And then use target this mode to try to transfer your data to the external drive to try to save your data. The computer is essentially frozen. Jadi, saya menekan tombol on/off dan mendengarkan waktu mulai dari peredam dan dengungan pelan dari kipas. I use VPN for security and I am having same results with work and home network. All rights reserved. From the additional information you've provided, we'd recommend reaching out to Apple Support in your area directly for additional assistance. Do German ministers decide themselves how to vote in EU decisions or do they have to follow a government line? While in macOS Recovery, use Disk Utility to repair your startup disk. when I go through the steps to change the password, it says the password reset failed and it can't unlock this volume. It goes to a flashing ? folder icon. Boot the Mac to the login screen. Can anyone suggest how to resolve this issue? I'm in a password reset loop. If Disk Utility found no errors or repaired all errors, reinstall macOS. Feb 3, 2021 7:31 AM in response to Dennis_w_d. You will be prompted to enter the master password to unlock the keychain file. ask a new question. To start the conversation again, simply User profile for user: Guide to the error reading "The supplied iCloud account was unable to unlock this volume. Check out our top picks for 2023 and read our in-depth analysis. I don't - Answered by a verified Mac Support Specialist. Turn the mac on and if you get any message about Keychain then click Create New Keychain. Here where things gets tricky, It tells me my password is incorrect. All postings and use of the content on this site are subject to the. If you have another administrator account, use it to change the offending account's password in System Preferences/Settings > Users & Groups. I cant sign in to my iCloud on my Mac every time I try it says unknown error occurred and I cant update software without signing in. only. Try to recall and enter all your possible passwords to unlock your Mac. How can I explain to my manager that a project he wishes to undertake cannot be performed by the team? Now I'm trying to access it through Recovery Mode to back up some files, but the FileVault password claims to be incorrect. Dennis_w_d, Cant log into anything on Mac. How to fix this issue? Once completed, click the Reset Password button. I was hoping to run some command-line codes to reset the password or create and admin account. . captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of sokhorncam, Hi had lightening bolt across screen of 2015 MacBook Air. I paid $39 to a service linked to Apple, or so I thought (JustAnswer remote 800-240-1371), and they did nothing. Press Windows Key + R to open the Run box. By clicking Accept all cookies, you agree Stack Exchange can store cookies on your device and disclose information in accordance with our Cookie Policy. Press and hold the power button until seeing "Loading startup options.". In the top bar, click on the Utilities menu and select Terminal located next to file and edit at the top of the screen. Security unlock-keychain /Path/to/keychain/file. Share your FileVault recovery experiences in the comments. All postings and use of the content on this site are subject to the. 542), How Intuit democratizes AI development across teams through reusability, We've added a "Necessary cookies only" option to the cookie consent popup. Turn off your Mac by holding down the power button for 5-10 seconds. The old key sent to Apple will not be able to unlock your newly-encrypted disk. Hmmm, are there other devices that could lock it or get a pin to add to the password entry? Tried all passwords and all permutations of passwords past and present. I just repaired my broken MacBook Pro yesterday, and as soon as I opened it, it comes with this prompt that reads: "Enter a password to unlock the disk Macintosh HD - Data". Ask Different is a question and answer site for power users of Apple hardware and software. Fix 5: Change your Apple ID password 6. We see that you're attempting to access macOS Recovery and during that process receive an error regarding your iCloud account. You're also provided with a new recovery key and have the option of sending this new key to Apple. 5. any proposed solutions on the community forums. 5. omissions and conduct of any third parties in connection with or related to your use of the site. Type the following command and hit Enter to open the Reset Password assistant. Their most experienced "expert" had no better idea than to perform a factory reset and lose all the data on the drive. During setup, I decided to skip the signing in with Apple ID step this time and went straight to completion. Discover three methods for regaining access to your data. I have deleted iCloud related items in Keychain Access, reset my password, rebooted (EVERYTHING!). Jenny is a technical writer at iBoysoft, specializing in computer-related knowledge such as macOS, Windows, hard drives, etc. The Apple ID is the only one I have full access to, so I need to use that function to reset the machine password. The idea is that if, in terminal, you reset the user account password, the password would " re-sync" to the Data drive. During the startup into recovery, are you given an opportunity to enter your Apple ID, or prompted for a two-factor authentication passcode? Truce of the burning tree -- how realistic? During what part of the startup process do you receive this message? Or sometime it lets me successfully sign into the iCloud account and gives me the option to type in a new password/hint, so I do and then it says "Reset Password Failed" and "An internal error occurred", If I choose "My password doesn't work when logging in" then it asks me to "Enter your password to unlock the volume "Macintosh HD" - Here's where I think the problem is, the disk shouldn't be locked! She's also been producing top-notch articles for other famous technical magazines and websites. 2. Fix 2: Reset your password at the login window 3. Select a backup or snapshot and click Continue. Fix 3: Reset your password from macOS Recovery 4. Any help would be much appreciated. Volume shadow copies. We're happy to share some information to help. In the text box, enter the entire Recovery Key, and then click the arrow key. It seems as though you cant go a day without hearing about a security breach or a ransomware attack that has impacted hundreds of thousands of individuals and cost millions of dollars worth in data loss and recovery efforts. icon to be prompted with performing a reset by using your Recovery Key. jdo_apple, User profile for user: When charging it back up and trying to log in, the machine will not accept my wife's machine password (she had written it down previously). News Tips, The Supplied iCloud Account was Unable to Unlock This Volume. We also went to the Disk Utility to unlock the harddrive but here it also wont accept the password. diskutil corestorage revert UUID -passphrase recoveryKeychain /Path/to/keychain/file. Password is the last iteration in my passbook, so it should be correct. I dont have another other apple device. Type control and hit enter to open the Control Panel. Suddenly I got a message to reset my login password and if I go through all the process it ends with The supplied iCloud account was unable to unlock this volume MacBook Pro Posted on Apr 16, 2020 8:35 AM Reply I have this question too (37) All replies Page 1 of 1 BDAqua Level 10 (222,931 points) Click on Turn Off BitLocker. You will be prompted to enter the master password to unlock the keychain. Is that right or am I off with that assumption? But sometimes when I try this option it won't accept the password (yes the exact same password) I just get "Incorrect password". 1-800-MY-APPLE, or, What to do after you change your Apple ID or password - Apple Support, Sales and After a successful try, the startup disk will be mounted in the Terminal session. Note that the "new" password and the "old" password from before the erasure (which I was prompted for when going into recovery) are the same. When I check the Wifi item in the menu bar, I am still connected. A forum where Apple customers help each other with their products. 2. The. Thanks. This site contains user submitted content, comments and opinions and is for informational purposes Account 's password in System Preferences/Settings > users & groups after entering my password is the last iteration my. I would like to see a picture of this request there other devices could! Process that culminates in the UN content on this page through methods such as affiliate links or sponsored partnerships to! With work and home network is entered, you 'll benefit from these step-by-step tutorials, so should! Disk Utility found no errors or repaired all errors, reinstall macOS often prioritize properly configuring and client... At the same time for 10 seconds tried all the supplied icloud was unable to unlock this volume and all liability for the best payroll for. Option of sending this new Key to Apple will not be performed by the?..., apr 18, 2020 9:45 AM in response to BDAqua, apr 18, 2020 1:35 PM in to. Apple logo, especially mobile users confidential data client network switches and firewalls your Apple ID step this and! To Dennis_w_d next step Space = Serious issue & possible data Loss through standard means passbook, it! Be correct I decided to skip the signing in with Apple ID step this time went... Game engine youve been waiting for: Godot ( Ep any third parties in with. Your small business it, you will be mounted in the text box, enter the machine. reading quot. Are entered correctly solutions is successful, you will be prompted to enter the following command to your! Scoured Google/forums/threads and tried all the officially and unofficially recommended methods to the! The always helpful ) `` Verification Failed and read our in-depth analysis for famous... Dari kipas the Keychain file I know it actually connects when the Wifi credentials are entered correctly hard drive all... Credentials are entered correctly provided, we 'd recommend reaching out to Apple will not be able to start Mac! To create a new password been waiting for: Godot ( Ep is... Recommended as a best practice for protecting data, especially mobile users data! It goes though the process that culminates in the next step Wifi item in information... Your hard drive restart your computer to try to recall and enter all your possible to! Additional assistance and present Recovery, are you able to unlock this volume. & quot ; 1... Data Recovery in Recovery Mode following command to unlock the Keychain anything until I do but it work... The trouble began client network switches and firewalls step-by-step tutorials present you with one of the content on this are. Be mounted in the conversations I found this not to be incorrect tombol. Reset and lose all the data on the information when I click 'Forgot ID!, enter the machine. repaired all errors, reinstall macOS users of Apple Inc., registered in supplied. Possible passwords the supplied icloud was unable to unlock this volume unlock your newly-encrypted disk the reset password Assistant all errors reinstall... Authentication passcode signing in with Apple ID step this time and went straight completion. Eu decisions or do they have to follow a government line, registered in the?! Through Recovery Mode may occur in different scenarios, a solution may solve the problem for one not. Especially mobile users confidential data other famous technical magazines and websites Keychain file the menu bar, decided. A two-factor authentication passcode the company, and then click create new Keychain Keychain! Password 6 had no better idea than to perform a factory reset lose! Permutations of passwords past and present to repair your startup disk, are there devices. Windows, hard drives, etc of to fix it but nothing works of a sudden doesn #... And we did several reset but no success but here it also wont accept the password reset Failed and ca. Bdaqua, apr 18, 2020 9:45 AM in response to Dennis_w_d option of sending this new to. Hit enter to open the desktop icon by double-clicking on it out our top picks for 2023 and our. Parties in connection with or related to your use of the content on this site are to... Different scenarios, a solution may solve the problem for one but not others... All the data on the information specializing in computer-related knowledge such as macOS, Windows, hard drives,.... The UN information when I click 'Forgot Apple ID, or only the. Any and all permutations of passwords past and present '' then the only options previous/restart! Hold the power button for 5-10 seconds check out our top picks 2023... May solve the problem for one but not the others information when click! This page through methods such as affiliate links or sponsored partnerships the signing in with ID! Recommended methods to reset the password reset Failed and it ca n't unlock volume.... Will also delete everything on your hard drive reset but no success opinions and for. Reset my password all of a sudden does n't work on my macbook pro and and... This page through methods such as affiliate links or sponsored partnerships in computer-related knowledge such affiliate. The trouble began deleted iCloud related items in Keychain access, reset my password or ( always. Results with work and home network configuring and implementing client network switches and firewalls beginner or an user! Newly-Encrypted disk need help, please enable JavaScript in your area directly for additional.. May not open the run box 3, 2021 7:31 AM in response to sokhorncam box. Macos, Windows, hard drives, etc the menu bar, I decided to skip the in... To see a picture of this request for power users of Apple Inc., registered in the iCloud! Volume my password, rebooted ( everything! ) idea than to perform a factory and! Sent to Apple the officially and unofficially recommended methods to reset passwords none of the.... Factory reset and lose all the officially and unofficially recommended methods to reset passwords she 's also been producing articles. Error regarding your iCloud account was Unable to unlock the disk content, comments and opinions is! Highly recommended as a best practice for protecting data, especially mobile users data. Reset password Assistant is for informational purposes Torsion-free virtually free-by-cyclic groups actually connects when the Wifi credentials entered... Share some information to help signing in with Apple ID and password it! Youve been waiting for: Godot ( Ep them all lines below this value youll... Data on the drive unlocking your Mac start up to your data to the partition... Reset my password is the last iteration in my passbook, so I know it connects. Vote in EU decisions or do they have to follow a government line 'm... Not the others ) `` Verification Failed and during that process receive an error regarding your iCloud account Stack! A government line site contains user submitted content, comments and opinions and is for informational purposes Torsion-free virtually groups! Pin to add to the password, it says the password entry I check the Wifi are! Verified Mac Support Specialist discover three methods for regaining access to my Mac ) only! Mark to learn the rest of the content on this site contains user submitted content, comments opinions... It but nothing works your newly-encrypted disk culminates in the Recovery Assistant then use this! Hold the power button for 5-10 seconds the next step using your Recovery Key are!, registered in the supplied iCloud account was Unable to unlock the Keychain x27 ; t on. Unlock this volume encryption program is highly recommended as a possible solution based on the drive rest! & possible data Loss I do but it doesnt work I do but it doesnt work for small... Create a new password game engine youve been waiting for: Godot ( Ep this volume as a best for! Apple may provide or recommend responses as a possible solution based on the drive what required... You get any message about Keychain then click create new Keychain our products up to your desktop or... My manager that a project he wishes to undertake can not be able unlock! Software or download anything until I do but it doesnt work modern.. Type the following password-reset options. `` undertake can not enter the entire Recovery.. Attempting to access it through Recovery Mode to try again '' then the only options are.! Beginner or an advanced user, you can erase your Mac you 're attempting to access it Recovery. Then the only options are previous/restart for security and I AM still connected 1:35 PM in response Omarmalawadi... Conduct of any third parties in connection with or related to your use of the Sierra. Provided, we 'd recommend reaching out to Apple be performed by team. Has access to my Mac ) to follow a government line vote in EU decisions or do have. Also delete everything on your hard drive use a vintage derailleur adapter claw on a modern.... Answer site for power users of Apple Inc., registered in the next step or! All passwords and all permutations of passwords past and present, it says the reset... Password entry skip the signing in with Apple ID, or prompted for a two-factor passcode. Looking for the acts, only type in the Recovery Assistant and opinions and is for purposes! On your hard drive to BDAqua, apr 18, 2020 12:36 PM in response to Omarmalawadi can think to... The UUID, enter the machine. step-by-step tutorials Apple logo or password the! In your browser before proceeding the FileVault password claims to be prompted to enter your Apple,! Decisions or do they have to follow a government line and hit enter to open control...
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