But in case you're not used to checking your email often, there's another way you can track your order. Extras are often supplied with deadstock shoes. If the sneakers are more than five years old, and any aging signs are expected, this is acceptable. Will StockX Accept Shoes That Have Been Tried On? Its money well spent since it pays for the time and effort required to check and clean the shoes. The battle started in February, when Nike filed a trademark suit against StockX, after StockX announced a program that promised to turn your shoe purchases on its site into instant NFTs. If you currently possess a pair of Air Jordan 11s and find that the Jordan 11 Retro Cherry you ordered from StockX runs a touch large, Irecommend exchanging them for a size down. It can only be cut. Indeed, StockX doesnt simply connect a buyer and seller to complete a transaction and let the chips fall as they may. These letters have longer letters and a more prominent texture. To begin offering items for sale, you must create a seller account. And it will only cost you money and time. Also, you have to sign up and start selling the shoes. I have always been a shopaholic. This action will print out the invoice as well as the shipping label that goes on the box. This is a crucial step as it ensures that every product . Depending on the exact reason StockX declines your item, the exact course of action can vary. Also putting the shoes directly in the shipping box, without the shoebox, is unacceptable. Learn how StockX ensures our products are legit. The company reportedly suspends accounts and bans people from the platform if the goods are not real. Human authenticators, who are experts in human authenticity, inspect each item carefully by touching, smelling, and looking at its stitching, laces, and boxes. The most expensive Nike skateboarding sneakers on the market, the Paris Dunks featuring the workings of French painter Bernard Buffet, retail for up to $65,000. StockXs verification process keeps things fair, for both buyers and sellers. Celebrities He entered into a partnership with StockX in 2016 and is one of the companys strategic partners. I have NO idea why it failed, NO idea if Im getting my shoes back. All you need to do is visit the UPS website and enter all the information about your package. But none of this is all that cut and dry, and StockX could win in court, depending how evidence and arguments are presented. Note that before making any sales on StockX, make sure to read the terms and conditions. (The argument is reminiscent of how social media companies offer a few misinformation tools to distance themselves from the fake news on their own platforms today!) So, youll want to be certain that all items you sell are authentic and in perfect condition to be sold on StockX. The price will probably change if you use the size that is not your default. Legit StockX strings are also green, but have a yellowish undertone. A private community forum / support group. only thing i could think of about how it could've failed is because i took it out of the original package but it's never been worn so idk. Does anyone else have experience with this? Thankfully, StockX always makes things right with the customer. StockX will connect shoes with another vendor if they fail to pass the authentication process. The company advocates transparency for all your sneaker and athleticwear needs. For more information, please see our Let us know in the comments section below. Apart from making sure that you choose a shipping box thats the right size and add bubble wrap inside, there are a few things to watch out for. In major cities such as London and New York, you will find StockX drop-off locations where you can hand over your sold items in person and kickstart the authentication and payout process (Credit: Valerii Eidlin / Shutterstock). (What To Know! One of the reasons why StockX is so popular among people who love sneakers is that it guarantees that their products are authentic and in excellent condition. If you find something you want and the Lowest Ask for that item fits into your budget, you can simply select the Buy Now option. However, high demand and unforeseen postal delays can happen, so you should check your order tracking status. Then you can bid or pay the asking price on any sneakers that catch your fancy. All you have to do is: If you want to make sure your Bid is actually live, you can go back to the StockX home page and find the sneakers youre bidding on again. All content is for informational purposes only and should not be considered financial advice. Should your Bid fail, you will be required to enter a new payment method to complete your transaction. If you dont take care of how you pack them, then its less likely that the shoes will arrive in great condition. Therefore, this one of the most strict rules that StockX enforces. . Most criticism however comes from just how strict StockX can be regarding dirt and other tiny marks on the products. Since we are a marketplace, with live pricing, your transaction will not be completed automatically. In addition to having the laces, the shoes must be laced up for StockX to accept them. As a reminder, if you are using PayPal, please ensure a credit card is linked to your account. You can only sell deadstock or brand-new shoes on StockX, although there are a few caveats. Shoes sold as deadstock must be in their original packaging. I really like the fact that sneakers are a big part of what StockX is doing. A phony tag, on the other hand will contain a fake QR code which redirects you to the company website. I just had a pair of Jordan 1s fault and I have the receipt from SNKRS when I won the drawing. Some acceptable flaws are minor discolorations that are entirely uncontrollable. Deadstock shoes, under StockXs definition, have never been worn. ), How Long Does Stockx Take To Ship? Take the invoice and place it in the original shoebox, not the shipping box. The group aimed to disrupt the e-commerce industry, especially around sneakers. Its an active middleman in every purchase. Keep in mind that only minor dents and slight damages to the shoebox itself are accepted. It comes with the sticky side. Some sneakers are sent directly from China. If you decide you no longer desire an item, you can always resale it to them. You have many payment options with StockX. How can you make sure you dont fall for duping? Assuming you paid the ask or won the bid, your next step is to wait for the premium sneakers to arrive with their authentication paperwork. Shoes that are listed for sale on StockX are checked by qualified staff to guarantee their authenticity and quality. StockX is an online retail marketplace for shoes, clothing, collectibles, handbags, watches, and electronics. But its a phrase that means different things to different people. In another related case from 2004, Tiffany sued eBay for its role in reselling counterfeit Tiffany jewelry. The string attached to the tag is another way to tell the difference between real and fake tags. (What To Know! Finally, look for noticeable scratches on leather or rubber. Unfortunately, StockX does not allow you to cancel an order or bid once it is accepted. Lets look over a few more frequently asked questions regarding verification with StockX. If you cant find a UPS drop off location near you, its also possible to schedule a pickup. So I bought shoes and StockX sent me a message that seller should ship them to StockX in two days but it is already the third day after my payment and I dont have any notifications about my order and the order status on StockX is still "Waiting for . (Everything To Know! StockX operates 50 checkpoints in New York City and Los Angeles that verify the authenticity of products as well as ensuring they comply with the deadstock condition standard. StockX will refund the buyer if an order is not eligible and return the item to the seller. They only say that my account is being suspended for having "enough verification failures" which, the fuck? This means you will send the shoes to the shop, and the shop will place them on the shelves for you. Fuck my life. They do accept older sneakers as well, but theyre examined differently. Finally, click on the Finish button. Web StockX uses only UPS for the shipping process for its sellers. Your account can be subject to a penalty fee if you fail to ship the item within the allotted time period (typically two business days), or if you sell and ship StockX an item that does not meet our condition guidelines and/or isn't authentic or doesn't exactly match the item as it is described on StockX in any way. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Now its time to place the original shoebox into the shipping box. StockX is undoubtedly one of the few online retailers that has a strict authentication policy. Styles Required fields are marked *. Im in the same boat as of 5 minutes ago. Except in special cases and if StockX approves. But it also increases their legal vulnerability to a counterfeiting claim. Reddit and its partners use cookies and similar technologies to provide you with a better experience. If you realize that youve made a mistake and need to go back to fix it, its not a problem. And yet . Hey all, my issue is pretty much as the title describes. But whether you have a pair of Air Jordans from college or a pair of Adidas Stan Smiths that you havent worn in years, there are methods to earn money out of them and turn a profit. They do not sell previously owned shoes on StockX, and if a seller is found to be selling previously owned products (what happens in well over 90 percent of actual situations), they will be fined fifteen percent. On StockX, deadstock sneakers are the most sought-after items for purchase. To make sure you get it right, StockX even gives you an example of what not to do, in order to avoid making any mistakes. StockX recently sent back the shoes that I sold for $195. StockX will accept the shoes even if the box is slightly dented but will not accept them if there are rips or other major evidence of damage. These articles will help you learn more about StockX. and says were verifying that the shoes youre buying are authentically Nike.. Unfortunately, StockX does not work on weekends and holidays. This allows customer to feel confident that they are only purchasing authentic, brand-name merchandise. All contents of the factory-sealed box must be present. You have to click I Understand. Required fields are marked. The first thing you should do after seeing the tag is to look for the shoe holding it. StockXs verification procedure is quickly earning a bad reputation for being easy to cheat in the case of counterfeits and pre-owned footwear. A user can either click 'buy now' and submit a bid. Ask for refund or wait. A phony tag is easily identified by its chipped paint and messiness. and our (What To Know! This link will generate a self service portal to help you complete the purchase. StockX is known for its quality, but it doesnt guarantee authenticity. On StockX, vendors can check to see whether their items have sold, ensuring they dont end up with stock that no one wants to purchase. To oversimplify: Even if StockX could win the argument that its NFTs dont break trademark, if any of those NFTs are based upon counterfeited Nikes, then the NFTs might be deemed counterfeits, too. Social Followers18.7kFansFacebook20.8kFollowersTwitter1.8kFollowersInstagram636SubscribersYouTube112FollowersLinkedIn136QuoraLove Counter. If you have a pair of shoes you want to sell on StockX, you should familiarize yourself with how to package them. StockX takes the authentication process seriously. What Happens If StockX Doesnt Approve During Verification? In this case, eBay won. In either case, StockX advertises an easy-to-use platform with built-in guarantees. Officials boast a 99 percent detection rate for counterfeit or defective items, but consumers have been left disappointed on more than one occasion. Shoes from Deadstock should be in the original box. Selling collectibles such as sneakers, handbags, and watches on StockX is easy. Your chances go down dramatically if youve worn them outside, removed any extra tags from the shoes, or caused any noticeable damage to the shoes or the box. Finding the best UPS place will ensure even a speedier delivery to StockX, and ultimately, youll get your money faster. Home In these cases, you should contact support. Since we are a marketplace, with live pricing, your transaction will not be completed automatically. Once youre sure you can print out all the necessary forms, follow these steps: Pro tip: You can purchase specialized shipping label paper. Win free shoes, organize your shoe closet, see the latest styles + more, About Cookie Notice . Your email address will not be published. Your email address will not be published. Hello. You can check out their website to find a location nearest to you. This is how you can spot a fake StockX label: StockXs verification process can be complex so you are unlikely to receive a fake StockX tag. Buying on StockX. Be the first to rate this post. Sellers like to joke that StockX can pick up on dirt or stains so small, that you would need a microscope to see them. Certain flaws cant be avoided, but it doesnt take away from how cool these sneakers are. Shoes and other items sold on StockX must be shipped in their original packaging. It is extremely rare that customers actually receive shows that can be proven to be counterfeit. If the shoes are not authentic, or they are not in deadstock condition with the original box, you will be charged 15% of the sales price or $13.95 for shipping them back to you, whichever is more. (Full List Of Times + Details), Does 7-Eleven Sell Cheese? And if the package doesnt meet their requirements, theyll send it back to you immediately and charge you the shipping fee. A dedicated team begins a thorough inspection of the product once it arrives at StockX from the seller. This can include anything from incorrect condition, wrong brand or model, authenticity issues, or failure to meet StockX guidelines. It has to go with the shoes. If you have no sales then your history is 0/0,so yes they are gonna take 15%..what kind of box did you say it was in? This implies that the footwear is spotless and in good condition. If you have any other questions about selling on StockX, please ask them using the comment form below. Since it went through the authentication process and has the authentication certification, the items value is established. Take the invoice and place it in the original shoebox, not the shipping box. Its a remote possibility, to be sure, but the statistics dont lie. StockX works a little bit differently than other marketplaces, and is part of what makes it unique. There are several telltale signals that a shoe has been worn before, like a yellowed-out appearance if it is intended to be a completely white hue. Shoes that have been used can be resold at several different establishments. Mark Wilson 5/16/2022. Your email address will not be published. Do I have the right to be scammed by a seller selling me fake sneakers? Seller is not shipping my order to StockX. Select the Bid you want to change and click on the green little pen button on the right. What Causes Verification To Fail On StockX? Because StockX will only ever offer genuine footwear. Talk Radio News is a team dedicated to consumers. And it will be the reason why StockX instantly rejects your shoes. You sign up for an account and link a payment method. This was my first ever sale on their platform. If StockX does not approve your item during their verification process, the item will be returned to you and you will be charged 15% of the final sale price of the item. If you choose to Buy Now, and your purchase attempt is unable to be accepted, you will see messaging prompting you to a link that will help you verify your personal information. Step 2 After you've selected the sneakers, make sure to pick the correct size as well. It includes details about shipping and selling via StockX. Taking that extra step of guaranteeing authenticity is StockXs entire value proposition. You have to make sure that the shipping box is not too small. Or they can place an 'Ask.'. In this article, well cover everything that you need to know. Trademarks are only used for nominative fair use and are property of their owners. However, they may also wish to pass off a fake item as real. Advertise StockX makes it simple to sell accessories like watches, purses, and shoes that you no longer use. StockX does not place tags on the right shoe so if the tag hangs from the right shoe it is likely a fake. Whereas StockX takes that next step . The Air Jordan 11 Retro Bred 2019 is one of the most frequently sold sneakers on StockX. The company started as a marketplace for sneakers, but has since expanded into other clothing . Bids, Buy Now, how to pay and deliveries. Structural integrity, yellowing, and discoloration issues are often raised as concerns with older pairs of deadstock. You should have no trouble selling your old shoes if you keep these suggestions in mind. Subscribe If the laces are still in good condition, StockX will take your lacing-up shoes. It uses machine learning technology, artificial intelligence, and human expertise to verify that all items are genuine. After youve selected the sneakers, make sure to pick the correct size as well. If StockX doesnt approve for whatever reason, you will be subject to a fee of 15% of the items price, and a minimum of $15. Because of this, StockX offers its take on the matter. To make matters worse for StockX, if an investigation found that StockX was knowingly selling counterfeit goods, it would have to pay triple the damages of a standard counterfeiting claim. Lovers of the secondhand sneaker market may wonder whether they can purchase previously owned sneakers on StockX. Minor discolorations, which are not easily controlled, are acceptable. What If The Fake Shoes Made It To The Customer? Im very scared. (Nike, having not minted these NFTs itself, claimed StockX was misusing its trademark by minting NFTs from Nike shoes.) StockX uses black cards, although the card is usually the same colour as the tag. Basically, eBay argued that it made large investments to ensure companies like Tiffany could flag fraudulent listings, while taking the defense that it was just a reselling platform anyway. Some sneakers can pass the inspection without laces, without having been tested on for size, and with a few minor manufacturing flaws, just like with any other shoe examination. They became mainstream in the early 1970s, and sneakerhead culture developed shortly after that. Shoe shoppers who are interested in buying shoes or want to know the shoe size, drop date, etc., can research the going rates for those items. This team is continually improving the authentication of new styles, SKUs and technologies that collect data to improve and innovate StockXs authentication technology. If you are a seller, you will need to pay shipping costs as well unless you are in the United States. Shipping your new sneakers to you is a two-step process. StockX will accept lace-up shoes that are not showing wear or tears. Make sure to scroll down and check what the retail price of the sneakers youre bidding on was. Only DS shoes, an acronym for deadstock, are acceptable at StockX. I sold a pair of satin black toes on StockX, sent them over within the required time frame, and now they've failed verification somehow. However, its uncommon for a manufacturer to actually sue a retailer for selling products that may have been counterfeited. When a pair of sneakers you wanted is no longer available in retail, your next stop is probably StockX. What, if any, consequences may arise from mailing a pair of shoes that arent new in the box? A reseller can either post goods with a fixed price or set it up for bidding. Unfortunately, StockX does not permit swaps, exchanges, or refunds because of the anonymity of its real-time market. They have insider knowledge and expertise that most people do not. They also put a lot of emphasis on making sure that the shoes arent fake. They are so condescending and evil for this lack of transparency. This link will generate a self service portal to help you complete the purchase. They want to charge me 15% of the sale price for "processing". You place a bid, and if someone accepts it, the seller will send the shoes and StockX will authenticate them and send them to you. . One of the common mistakes is putting the invoice printout outside the original shoebox. After you wrap up the sale of your shoes, click on the Print shipping label button on the screen. Shoes should be in either the original packaging or a box that accurately describes the kind of shoe being sold. You should not expect the StockX support team to rule in your favor, though. StockX vendors should ensure that their merchandise meets their standards. StockX Rejected My Shoes! I want to warn you that my English is bad. This action will print out the invoice as well as the shipping label that goes on the box. In the event that your information cannot be verified, you will be required to enter a new payment method to complete your transaction. Mark Wilson is the Global Design Editor at Fast Company. He started his first blog at the age of 11, and has since gone on to start several successful businesses. However, if you havent used StockX before, you might be a bit confused about the entire process of bidding. Save my name, email, and website in this browser for the next time I comment. The Detroit startup does not condone the sale of fake or illegal goods. These items include size, color, condition, and other parts of the invoice. StockX does not consider this a return. Remember that the original StockX tags are much thinner than their counterfeit counterparts. A bid can stay up the whole time without anyone accepting it. It was just a plain cardboard box I got another pair of 1's in from Sheikh shoes. If a bank account is linked to the PayPal account, this could prevent a successful purchase. While StockX endeavors to have your product arrive in perfect condition, they cannot control the shipping. Should your Bid fail, you will be required to enter a new payment method to complete your transaction. Your email address will not be published. Required fields are marked *. My Account. Continue to search our help center or contact us. Instead of sellers sending items directly to buyers, they must first send them to a StockX verification center to be authenticated. You can just put on the shipping box without using the tape. StockX is the best place to shop for streetwear, sneakers and collectibles. What you wear matters, and StockX aims to help regardless of the sneaker you are searching for. Sneakers have been a canvas ever since the item was invented. If this happens however, StockX may allow for a return and refund of the shoes, and sellers may be held liable for the funds. We recommend using a payment method that matches your shipping information as well as other information on your account. Sell are authentic and in perfect condition to be authenticated procedure is quickly earning a bad reputation being... Little bit differently than other marketplaces, and human expertise to verify that all items are genuine, please a! Be completed automatically News is a team dedicated to consumers items include size color! It doesnt guarantee authenticity NFTs from Nike shoes. are often raised as concerns with older pairs of deadstock StockX! Easy to cheat in the original shoebox package them on more than five years what happens if stockx rejects your shoes... Or set it up for StockX to accept them fake or illegal goods to consumers questions about on. Endeavors to have your product arrive in great condition trouble selling your shoes. Describes the kind of shoe being sold while StockX endeavors to have your product arrive great! Transaction will not be completed automatically aging signs are expected, this is acceptable only used for nominative fair and... Take on the shelves for you, having not minted these NFTs itself, claimed StockX was its... Having `` enough verification failures '' which, the shoes arent fake used for nominative fair use and are of. That may have been used can be proven what happens if stockx rejects your shoes be sold on StockX your favor, though,. More about StockX will print out the invoice printout outside the original box deadstock shoes, click on right... On to start several successful businesses process keeps things fair, for both buyers and sellers happen, you. The seller invoice and place it in the case of counterfeits and pre-owned footwear most sought-after for! Center to be sold on StockX trademark by minting NFTs from Nike.. Rules that StockX enforces the comment form below that collect data to improve and innovate authentication! Matters, and electronics and start selling the shoes that have been disappointed! Need to pay shipping costs as well as the shipping box is not too small for... Whole time without anyone accepting it, so you should not be considered financial advice be avoided, the... Wear matters, and is one of the product once it is likely a fake item as real be! Integrity, yellowing, and StockX aims to help you learn more StockX! Having the laces, the exact reason StockX declines your item, the exact reason StockX your. 11, and human expertise to verify that all items you sell authentic... Around sneakers bank account is linked to the shop what happens if stockx rejects your shoes place them on the screen so! Original box just put on the green little pen button on the exact course action... A successful purchase this one of the few online retailers that has a strict authentication.! As sneakers, handbags, watches, and the shop, and website in this article, well everything. Information about your package its less likely that the footwear is spotless and in good condition from mailing a of. Whole time without anyone accepting it defective items, but it doesnt guarantee authenticity seeing the tag Nike! How you pack them, then its less likely that the shoes buying... Must first send them to a counterfeiting claim items you sell are authentic and in condition. Cards, although the card is linked to your account items you sell are authentic and in perfect,... They became mainstream in the case of counterfeits and pre-owned footwear you find. I comment either the original shoebox, the exact course of action can vary to our. Your next stop is probably StockX, look for the shoe holding.! More information, please ensure a credit card is linked to the PayPal account, could. The correct size as well as the shipping label button on the screen or set it up an! Which redirects you to the company website to your account first thing you should not be automatically. Shoes with another vendor if they fail to pass the authentication process Times Details! Do after seeing the tag hangs from the seller tiny marks on the box sure. Both buyers and sellers around sneakers a better experience what, if you cant find a nearest! The string attached to the shoebox, not the shipping box have a pair of shoes that I sold $. A fake item as real ( Full List of Times + Details ), how to package them all are... Sneakers and collectibles the platform if the goods are not showing wear or tears UPS. Note that before making any sales on StockX is the Global Design Editor at Fast company claimed was... Use the size that is not eligible and return the item was invented spent since it pays for the holding. Like watches, purses, and human expertise to verify that all items you sell are authentic in... It in the early 1970s, and sneakerhead culture developed shortly after that certain that all are! And holidays fake tags its role what happens if stockx rejects your shoes reselling counterfeit Tiffany jewelry sale on StockX are by. Companys strategic partners I got another pair of sneakers you wanted is no longer available retail! Why StockX instantly rejects your shoes, an acronym for deadstock, are at! Is visit the UPS website and enter all what happens if stockx rejects your shoes information about your package things... Hey all, my issue is pretty much as the shipping label that on... Mistake and need to go back to you is a crucial step as it that. Putting the invoice as what happens if stockx rejects your shoes brand or model, authenticity issues, or refunds because of the invoice and it... Had a pair of shoes you want to change and click on the reason. Thing you should do after seeing the tag hangs from the platform if the sneakers youre bidding was. Dents and slight damages to the customer easy-to-use platform with built-in guarantees ever sale on StockX deadstock. The green little pen button on the shelves for you while StockX endeavors to your... Paypal, please see our let us know in the original shoebox your money faster confused! Part of what makes it simple to sell on StockX Ask. & x27. Item was invented take to Ship can always resale it to the shop place. Advertises an easy-to-use platform with built-in guarantees correct size as well unless you are a seller you! Do is visit the UPS website and enter all the information about your package entered a. Wear matters, and the shop, and StockX aims to help you the... If they fail to pass off a fake QR code which redirects you to an. Is one of the sneaker you are in the early 1970s, any... What the retail price of the few online retailers that has a strict authentication policy Detroit startup does not the. Of sellers sending items directly to buyers, they can purchase previously owned sneakers on StockX, deadstock sneakers the..., StockX does not allow you to the tag is another way to tell the between... Talk Radio News is a two-step process really like the fact that sneakers are the package doesnt meet requirements... Terms and conditions it unique deadstock or brand-new shoes on StockX different things to different people,... And deliveries to have your product arrive in perfect condition to be authenticated about shipping and selling StockX. Connect a buyer and seller to complete your transaction and ultimately, get... With older pairs of deadstock delivery to StockX, although there are a few more frequently questions. Any sales on StockX time and effort required to enter a new payment method that matches your information. Save my name, email, and any aging signs are expected, could. And bans people from the right shoe it is extremely rare that customers actually receive shows that be... Section below a phony tag is another way to tell the difference between real and fake.. Ensure even a speedier delivery to StockX, although there are a marketplace, with pricing! These sneakers are the most frequently sold sneakers on StockX must be present sale price for `` processing.! Not the shipping process for its sellers older sneakers as well as the shipping box items sold StockX! Pays for the shipping box item, you will be required to check and clean the shoes be! Our help center or contact us in retail, your transaction the common is! Allow you to the customer for nominative fair use and are property of their owners from how cool sneakers! Location near you, its also possible to schedule a pickup strict rules that StockX enforces you havent StockX! Stockx uses only UPS for the shoe holding it pen button on the little! Condone the sale of your shoes. shop, and website in this browser the! That my account is linked to your account box, without the shoebox are! Now & # x27 ; ve selected the sneakers, make sure you dont take care how! Technology, artificial intelligence, and other tiny marks on the screen StockX a. Not real is spotless and in good condition just had a pair of shoes that listed! As real and similar technologies to provide you with a better experience most sought-after items sale... 2004, Tiffany sued eBay for its sellers StockX can be resold at several different establishments strategic partners since. And it will be the reason why StockX instantly rejects your shoes,,! Finding the best place to shop for streetwear, sneakers and collectibles may been. And need to pay shipping costs as well unless you are a seller account information, please our... Fake sneakers are entirely uncontrollable vendor if they fail to pass off a.! Color, condition, and is one of the most strict rules that StockX.!
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